• 5 stars: 6 (100%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
M
Ming Wang

At this point my family jokes that I have a rug problem. I've ordered from here more times than I can count and somehow each one turns out to be exactly what the room needed. Two coworkers and my neighbor have bought here on my say-so.

C
Courtney Burns

Asked by email whether a runner can be trimmed shorter, and a rep named in the signature wrote back within a day with a clear no and a better suggestion.

S
Sophie Mitchell

Every spring I swap out a rug or two at the desert casita I rent out, and this site has been my source for years. Last year I measured the bunk room wrong and ordered a 4x6 when it needed a 5x7. Emailed them, got a return label, and the replacement was there before the first summer booking. Not a single hoop to jump through.

L
Lauren Young

Caught my own sizing mistake after checkout, fired off one email, and got a free return label plus the right rug reordered.

P
Peyton Bradley

I wasn't looking for a promotion. When the bedroom rug I liked turned out to be on sale, I used the extra room in the budget to get a matching small mat.

C
Cameron Matthews

This arrived before the rest of the room accessories. I unrolled it that evening and was pleasantly surprised by the feel of the weave.

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